Returns and Exchange Policy

Shop with confidence

At ThisMorleyLife, we want you to feel confident and satisfied with every purchase. If you are not entirely happy with your order, we are here to help you resolve the issue through a return or exchange whenever possible.

Please read the following guidelines carefully before initiating a return.

1. Return Eligibility

To qualify for a return or exchange, your item must meet the following conditions:

• Be returned within 30 days of the original delivery date
• Be unworn, unwashed, and in original condition
• Include all original tags and packaging
• Be free of perfume, stains, or signs of wear

2. How to Initiate a Return

To start a return, please follow these steps:

1. Contact us at service@thismorleylife.com with your order number and reason for return.
2. Our support team will review your request and provide return instructions if approved.
3. Ship the item back to the address provided in our reply.

We recommend using a trackable shipping method and retaining proof of postage. ThisMorleyLife is not responsible for lost or undelivered return packages.

3. Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

• If approved, your refund will be issued to your original payment method within 5 to 10 business days.
• Depending on your bank or card issuer, it may take additional time for the refund to appear in your account.

Shipping costs are non-refundable unless the return is due to our error (e.g., wrong item shipped or defective product).

4. Exchanges

We are happy to assist with exchanges for size or color, subject to availability. If your preferred replacement is out of stock, we will issue a refund instead.

To request an exchange, please contact us at service@thismorleylife.com and include your order number and desired replacement details.

5. Damaged or Defective Items

If you receive an item that is damaged, defective, or incorrect, please contact us within 7 days of delivery with your order number and a clear photo of the issue. We will arrange a replacement or full refund, including return shipping costs, at no additional charge to you.

6. International Returns

For international orders, customers are responsible for all return shipping fees and customs duties unless otherwise stated. We recommend clearly marking the package as a "Returned Goods" to avoid unnecessary import charges.

7. Contact Us

If you have any questions about our Return & Exchange Policy or need assistance with your order, please reach out to us at service@thismorleylife.com.

Thank you for shopping with ThisMorleyLife. We truly appreciate your support and strive to make every experience with us a positive one.